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CASE STUDY:

Battling Backlogs

How one client eliminated overdue pole transfer requests

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Resource contention and a high volume of transfer requests created a backlog of transfer requests.

An Alden client needed help resolving their "double-wood" issue.

  • Resource contention: “Business as usual” projects occupied the client’s internal capacity to field review, engineer and initiate the transfer process.
  • Unforeseen work increases: A high level of new construction and maintenance activity in the client’s territory also put a strain on available contract construction resources.
  • Delays meant ownership changes: All these lags meant the contractual time requirements for transfers were not met.

Find out how this client partnered with Alden to clear their backlogs.